Shipping policy

At A&L TREASURES, we want your shopping experience to be simple, transparent, and reliable. We carefully process every order and provide tracking information whenever available so you can follow your package from shipment to delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Within the USA

We currently offer shipping across the United States.

Shipping options and estimated delivery times are displayed at checkout based on your location and the items in your order.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you can use the tracking information provided in your shipping confirmation email to monitor your package's progress.

If your tracking information does not update immediately, please allow some time for the carrier's system to register the shipment.

Delivery Delays

While we work to ensure your order arrives as expected, A&L TREASURES cannot guarantee delivery dates because shipping times may be affected by circumstances beyond our control.

If your order appears to be significantly delayed, please contact our customer support team and include your order number so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and, where applicable, photographs of the damaged package or product.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. If you still cannot locate your package, contact us and we will help you determine the next steps.

Questions About Your Order?

We're here to help.

Email: support@altreasuresus.com

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Response Time: We aim to respond to customer inquiries within 24–36 hours.

Thank You for Shopping With A&L TREASURES